Returns & Exchanges

At DXF POWER, we stand behind the quality of our high-performance electronics and power solutions. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Package Your Item

  Securely pack the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Product

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned unit, we will process your refund or ship your replacement within 5-7 business days.